Delhi Airport’s ‘Dirty Carpet’ To Be Replaced With Hard Flooring, Thanks To Passenger’s Tweet

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The Delhi airport is one of the top 10 fastest airports in the world. Just this year alone it has flown 3,49,05,629 passengers from January to June. However, an aesthetic feature of the airport’s Terminal 3 has been one of the most discussed public installations in the Capital state.

170,000 square meters of flooring at the terminal are covered by a carpet that has been raising eyebrows ever since it was installed 8 years ago.

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The brown carpet has been a hindrance to passengers who have complained over and over again about the difficulty of lugging their trolley bags or baggage trolleys over it.

One passenger had enough of it and tweeted about the dirty rugs to the Minister of State for Civil Aviation, Jayant Sinha and the Delhi International Airport Limited twitter handle:

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Urging for a much-required makeover for the terminal, the user continued:

The minister, who often follows up on passenger grievances on social media, backed his tweet asking DIAL to look into it:

Following the passenger’s and the minister’s tweets, DIAL announced yesterday that they have initiated the carpet replacement process:

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According to the Hindustan Times, a spokesperson said that the removal of the carpet will start in late October end and will be completed by the end of the year in phases.

The DIAL spokesperson said:

“We have proactively initiated the process of replacing the existing carpet with hard flooring in the passenger movement area along the piers in a phased manner.

We have chosen a solution which is designed for heavy passenger loads, as observed in airports. Post-completion, this will enhance the overall passenger experience, especially while dragging strollers in between the travellators (moving walkways). This work is likely to start before the end of October.”

This advancement is rather good news for all flyers who’ve dreaded taking their luggage through the carpeted floor. Now that the carpets are going out, happy flying people!

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