If you search Air India on Twitter, you will come across innumerable tweets that have been calling out the airline for giving a poor experience to its flyers. From mosquitoes inside the plane to poor quality food, and unclean washrooms to broken seats, the complaints are endless. While not all Air India flights are bad news, the disappointing experiences faced in some of their flights have been giving the airline a bad name.
Recently, Sanjeev Kapoor was one such person who called out Air India for the poor quality food served on their Nagpur-Mumbai flight. Taking to Twitter, she shared pictures of the breakfast served to him and questioned whether this is the kind of food Indians eat for breakfast.
His meal included (in his words) “cold Chicken Tikka with watermelon, cucumber, tomato & sev”, “sandwich with a minuscule filling of chopped cabbage with mayo” and “sugar syrup sponge painted with sweetened cream & yellow glaze.”
Here’s the sandwich he was talking about:
A look at the chicken tikka with watermelon (who serves that?).
Here’s what his complete meal looked like:
“Wake up Air India,” he wrote. Have a look at his tweets here:
Wake Up @airindiain.
Nagpur-Mumbai 0740 flight.
Cold Chicken Tikka with watermelon, cucumber, tomato & sev
Sandwich with minuscule filling of chopped cabbage with mayo
Sugar syrup Sponge painted with sweetened cream & yellow glaze. pic.twitter.com/2RZIWY9lhO
— Sanjeev Kapoor (@SanjeevKapoor) February 27, 2023
Really !!! Is this what Indians should eat for breakfast??@airindiain
— Sanjeev Kapoor (@SanjeevKapoor) February 27, 2023
Several people online were disappointed with the airline and some even went on to share similar such experiences they’ve had on their flights. Here are some of the responses:
That’s really shocking. There was a time I used to prefer @airindiain food to that served by other airlines.
— nirupama kotru (@nirupamakotru) February 27, 2023
@airindiain what are you doing guys ? Not to forget you’re representing India. Enough damage happened lately. Wake up.
— Devoleena Bhattacharjee (@Devoleena_23) February 27, 2023
a year back I was travelling from Mumbai to Calicut. I dosed off, they did not serve me anything. When asked they said they don’t have anything left. Gave them an earful. Shameless cabin crew stood their smiling from ear to ear. After that I promised will never enter air India.
— Jose Kottanani (@josekottanani) February 28, 2023
Was travelling from London recently ! Pathetic service I have ever come across ! Boring travel; Entertainment screens just for name. Not working at all; Irresponsibly handled my luggages. Broke my suitcase and mishandled all of them !
— Umar Siddiqui (@umar_siddiqui) February 27, 2023
Oh you got much better deal. They served that for domestic travel. See what they served in JFK DEL flight. First one is rotten fish. Second one Biriyani with Dal. Don’t know to which culinary school that great cook went. And they give canned response and nothing will change pic.twitter.com/nKFwf9WEgJ
— Tom Hagen (@TomHagen76528) February 27, 2023
A lot of people giving Sanjeev Kapoor hate for this.
But at almost the same price, Vistara serves much better meals.From the cutlery, this looks like Business Class, and yes, therefore, it is apalling.
Now that Tata owns AirIndia, this can be rectified quickly.
— Adeeb Akhyar (@AdeebAkhyar) February 27, 2023
Stopped expecting good food on flights and less expensive food at airports. So, kha ke aao ya pack karke aao
— neha (@11nehak11) February 27, 2023
What are your views on this incident?