Recently, Bengaluru-based content creator Hitesha Chandranee had accused Zomato’s delivery man Kamaraj of attacking her over alleged delayed service. In a selfie video, she showed her bleeding nose and said, “So guys, my Zomato order was late and I was talking to the customer care executive and meanwhile the delivery person just did this.” She had lodged a complaint with Zomato’s customer care to either deliver the food free of cost, or cancel the order as it was delayed.
On the other hand, the delivery man denied all allegations, and has lodged a complaint with the police. A police officer said, “An FIR was registered against Hitesha, the woman, who claimed to be attacked by a Zomato delivery man.” In the FIR, Kamaraj stated that Hitesha hurled abuses at him, accused him of defaming her, and hit him with chappals on March 9, The Tribune reports.
As per a report in ABP, Hitesha has been booked by the police on Monday, under section 355 (assault), 504 (insult), and 506 (criminal intimidation) wrongful restraint, assault, intentional insult, and criminal intimidation based on a complaint lodged by the delivery man at a Police Station in Bengaluru.
Previously, Zomato founder Deepinder Goyal issued a statement on Twitter assuring Hitesha that they would the police investigation and medical assistance, and also clarified that it was extending support to Kamaraj, bearing the legal expenses of his case. The statement read, “As per protocol, we have temporarily suspended Kamaraj from active deliveries, but are covering his earnings in the interim while there’s an active police investigation.”
I want to chime in about the incident that happened in Bengaluru a few days ago. @zomato pic.twitter.com/8mM9prpMsx
— Deepinder Goyal (@deepigoyal) March 12, 2021
Parineeti Chopra, Tanushree Dutta, and other celebs also took to social media to express their respective stands on the issue:
Zomato India – PLEASE find and publicly report the truth.. If the gentleman is innocent (and I believe he is), PLEASE help us penalise the woman in question. This is inhuman, shameful and heartbreaking .. Please let me know how I can help.. #ZomatoDeliveryGuy @zomato @zomatoin
— Parineeti Chopra (@ParineetiChopra) March 14, 2021
Well the eyes says it all… i feel #Kamraj the #ZomatoDeliveryGuy is innocent n i hope he gets justice @zomatoin @zomatocare @zomato pls dont let him lose his job 🙏🏻 https://t.co/43kBSE1hd8
— Kamya Shalabh Dang (@iamkamyapunjabi) March 14, 2021
I don’t know for sure what went down between the zomato exec and the lady in question but unless he’s a fabulous actor, he’s not lying… I hope he gets justice and quick! @zomatoin
— Rohit Bose Roy (@rohitroy500) March 14, 2021
So, food delivery is time-bound but justice is not? If the delivery man's version is found to be true, strict action must be taken for mischaractarization.
I hope justice is delivered swiftly too. #ZomatoDeliveryGuy #JusticeForKamaraj #Zomato pic.twitter.com/IpqxiEOCFO
— Pranitha Subhash (@pranitasubhash) March 14, 2021
We hope that the truth is brought to light soon, and the real culprit is punished.