Man Tweets About His Misplaced Luggage To IndiGo And They Were ‘Glad To Hear It’. Umm, What?

There are two things you can bet your life on that you’ll find on Twitter — User complaints and casual-to-brutal trolling. And in IndiGo’s case we’re finding both the things at the same time.

It so happened, that Roshan Agarwal tweeted to IndiGo Airlines, sarcastically, pointing to the fact they had sent his luggage on a different flight while he was headed to some other location.

@IndiGo6E
Thank you for sending my baggage to Hyd and flying me to Calcutta at the same time. Brilliant service. #DieIndigo

— Roshan Agarwal (@roshansxc) April 30, 2017

 

Instead of an empathetic reply, IndiGo’s reply was something you would LOL over.

@IndiGo6E How dumb can you be? pic.twitter.com/2cOmxVz1wl

— Roshan Agarwal (@roshansxc) April 30, 2017

Automated message gone wrong.

In no time, they got trolled by Tweeple.

1. That precautionary measure should have been taken. #JustSaying

@roshansxc @IndiGo6E You should have added this for good measure. ? pic.twitter.com/jDCSHE1qz7

— Pratiik Rege (@PratiikRege) May 4, 2017

 

2. True that!

@roshansxc @IndiGo6E This is the saddest reply by @IndiGo6E #boycottindigo

— Bhagirath N Sai (@NBhagirath) May 4, 2017

 

3. Another victim shared his woes.

@roshansxc @IndiGo6E I too experienced such valuable service and guidance from the Indigo .Applaudable service.

— gopalakrishnan (@sundardad) May 4, 2017

 

4. That’s deep, mahn.

@roshansxc @IndiGo6E OMG! u r in #Calcutta not #KolKata. Good ur baggage is in #Hyderbad, Ind not #Hyderbad, Pak! @IndiGo6E‘s db yet to upgrade w/ new city names

— Jagdish M Chichria (@jags_mcp) May 4, 2017

 

5. And, this guy asked the right ‘Why’ here.

@roshansxc @kitAnurag @IndiGo6E Oh @IndiGo6E, why? Why have you done this? Hope your SM team read full message rather than in hurry to reply using ready replies. #Fail

— Suresh Bhura (@SureshBhura) May 3, 2017

At least, this guy didn’t have to go through the ‘United’ experience. But, anyway. IndiGo is definitely throwing their automated reply system out. Or at least we hope so!

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