Family Of 5 Books A Luxury Holiday For ₹3.2 Lakhs Only To Find The Hotel Wasn’t Built Yet

It is quite a bummer when you go on a holiday, reach your hotel, and find out that it is nothing like the pictures shown on the website. You find the rooms are suffocating, the toilets are dirty, and the view from the veranda is that of a crowded street market! That’s a complete holiday horror, but not so much like this experience a family of 5 had to go through.

According to a report by Mail Online, a family of 5 from the UK went on an all-inclusive luxury holiday to Egypt only to reach and find that the hotel they had booked was in the process of being built. The construction hadn’t even finished!

The trip was booked through a travel company named ‘Love Holidays’ who had reserved a 2-week stay at a hotel named ‘Crystal Beach Aqua Park and Hotel’. They charged the family £3,465 (Rs 3.2 lakh approx) for it.

However, when the family was taken to an alternative hotel named ‘Paradise’, the family found out that the hotel was in the process of getting demolished, reported News18. They had no choice but to stay in that hotel for 2 days.

The family revealed to The Sun that their rooms had broken furniture and dirty floors. The walls and ceilings were half pulled down and the swimming pool had turned green.

“We were shown to our rooms which had ripped sheets and poo stained floors and bathrooms that flooded if you tried to shower,” said Mark, a member of the family.

Mark, a member of the family said, “It was a rollercoaster of disaster, tears, and sickness! I think we all felt wholeheartedly that we had been sold an expensive dream and been served a crumbling nightmare. It was a fraud on a grand scale from a large company, who clearly has no morals.”

After repeated complaints and pleas, the family was again relocated to another hotel named Kempinski Hotel Soma Bay but they had to pay an additional £8,000 (Rs 7.4 lakh approx), which was way more than their booking amount, as ‘holding deposit’.

The travel company refunded the group £4,942 (Rs 4.5 Lakh approx) and were apologetic about the family’s experience.

Now that’s a holiday nightmare!