If slowly and steadily I’m beginning to like the modus operandi of one politician/minister, that would definitely be Railway Minister Suresh Prabhu’s ways. The minister has been taking Digital India quite seriously.
First he helped a woman passenger who was being harassed, next he helped a son by providing a wheelchair for his ailing father, after that a group of school students who were stranded in a train with no pantry, and now this:
IT Analyst from Mumbai, Aman Narang was travelling aboard the Chandigarh – Amritsar Superfast Express and bought a water bottle that the vendor tried selling him for Rs.20 instead of the marked Rs.15.
So to express the injustice he tweeted to the Railway Minister about this.
@RailMinIndia clearly mentioned Rs 15 for railways nd still dey selling at Rs 20. Train no 12241. Take action pic.twitter.com/NGDZvyhNVB
— aman narang (@naman38) December 5, 2015
@RailMinIndia @sureshpprabhu Price for sale in railways Rs 15 but selling at Rs 20. Train no 12241. PNR 2540053072 pic.twitter.com/ZcSPVxl7NM
— aman narang (@naman38) December 5, 2015
Minister Suresh Prabhu who is now taking quick actions against such tweet-complaints responded immediately.
@naman38 @sureshpprabhu @IR_EDTNC Thank you for the feedback. The concerned official has been notified to take action.
— Ministry of Railways (@RailMinIndia) December 5, 2015
@RailMinIndia @naman38 @sureshpprabhu Corrective steps are being initiated through concern zonal railway @gm_nrly https://t.co/nblWe6WREq
— RB EDTNC (@IR_EDTNC) December 7, 2015
Not just the quick reply but the quick action taken against the railway catering service also put the Railway Minister in the good books of people
@naman38 @RailMinIndia @sureshpprabhu Action taken. Fine of Rs.10,000/- has been imposed on the concerned Catering Licensee,
— RB EDTNC (@IR_EDTNC) December 11, 2015
A few other people also took to twitter to express their displeasure with the catering service and their support for the Railway Minister’s attention to detail towards railway passengers
@IR_EDTNC @naman38 @RailMinIndia @sureshpprabhu license should be cancelled … there should be strict actions against these people… (2/2)
— Honey Jakhar (@HarshJakhar) December 11, 2015
@HarshJakhar @IR_EDTNC @RailMinIndia @sureshpprabhu instead of this i think we appreciate RailMinIndia efforts. Atleast they doing thr best.
— aman narang (@naman38) December 11, 2015
The Railway Minister has got style, but there’s also no denying that he’s putting Twitter to good use.