Delivery guys and drivers misusing their access to a female customer’s contact details and address is a matter of great concern. A woman’s safety is truly compromised when she receives inappropriate messages and calls from men working for different food delivery, online shopping and transport apps. In the past, many women have shared stories and screenshots of being harassed by such professionals. But it seems like these companies have not made appropriate efforts to safeguard the privacy of female customers.
Here’s a disappointing example. A woman took to Twitter to share a screenshot of multiple WhatsApp messages sent to her by a Rapido driver after 1 AM at night that were highly inappropriate. He saved her number after she sent him her live location from earlier while taking the ride.
Here’s a look at the messages:
In the messages, the Rapido driver asks her if she has slept and says that he came to pick her up only after hearing her voice and seeing her display picture. He also asks her not to call him “bhaiya” (brother).
The woman expressed her disgust at the incident and slammed the company for hiring such drivers. Have a look:
shared my location with a captain at @rapidobikeapp and this is what i get???? FUCK YOUR APP FUCK YOUR MEN FUCK MEN pic.twitter.com/EHLqd7lpt5
— husnpari (@behurababe) March 12, 2023
The company faced immense backlash online and several people said that they would be uninstalling the app. Some even shared similar experiences of the drivers showing inappropriate intentions.
Rapido is no more safe these days
— Simran Kaur (@HR_Unplugged_) March 14, 2023
Gosh. Deleted. Morons.
— Ravi Kapoor (@RaviKapoor) March 15, 2023
Thanks for posting this. I am uninstalling the app right now @rapidobikeapp
— 🪔🙏 (@deepanjalii) March 14, 2023
All these apps, be it Amazon or Flipkart, Ola or Uber, which lets strangers know your location can be a problem to many.
— deepak ☘️ (@japanisikka_) March 15, 2023
absolutely terrified…..hope you’re doing okay
— krishna🦥 (@avocahoessss) March 14, 2023
One Rapido Wale bhaiya told me that guys are riding Rapido bikes only so that they can take rides of girls in the bike whom he could never got in any life. They only accept rides from girls, reject rides from male customer. I have got many times rejected by riders.
— Rishabh Gupta🇮🇳 (@RishabhCodes) March 15, 2023
it’s so so heartbreaking but what’s worse is that it’s so unsurprising , the way we have to deal w this shit every single day fills me w so much rage
— Nitya (@tfnits) March 12, 2023
@rapidobikeapp look at this and do something!!!! So sorry you had to go through this, it’s so disgusting
— sanj (@sanjanaasf) March 14, 2023
@rapidobikeapp my gf uses bike cab apps for work commute everyday. In rapido more often then not the driver sends whatsapp msgs. Often late in the night with obvious intentions. If the app cannot control the horny drivers atleast mask the phone no. like other apps.
— Nawnit Nihal (@Nawnit_nihal) March 15, 2023
Rapido responded to the tweet and said that they would be addressing the issue. However, there isn’t any news of the company taking action against the driver as of now.
We condemn such occurrences as mentioned above. We are currently waiting to receive a response regarding the ride ID and registered number. Kindly help us with the details at the earliest so that we can address your concern.
— Rapido (@rapidobikeapp) March 15, 2023
What kind of measures do you think companies like these should take to ensure the safety and privacy of female customers?