Fed Up Of Late Trains? IRCTC To Pay Passengers If This Train Is Delayed Over 1 Hour!

Travelling with Indian Railways has both pros as well as cons. Train travel is affordable, gives you the opportunity to enjoy scenic views and is a great way to meet new people. However, there are areas where immediate up-gradation is required – like delayed arrivals and unclean toilets. To help with these aspects as well as improve existing infrastructure the government has taken steps to get private players into the industry.

An example of this is the ‘Tejas Express’ whose two upcoming routes Delhi to Lucknow from October and Mumbai to Ahmedabad from November have been handed over to Indian Railway Catering and Tourism Corporation (IRCTC).

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We all know that this train will have a host of facilities like personalised reading lights, attendant call buttons, personalised LCD entertainment screens, sliding doors, automatic entry/exit doors and modular bio-toilets. But IRCTC is planning even more features for passengers.

According to Business Today, senior citizens would be entitled to a 40% discount on tickets, two meals will be part of the service and vending machines will be installed for free tea and coffee. Furthermore, free travel insurance of Rs 50 lakh with a burglary cover is expected to be rolled out.

The USP of the Tejas Express is on-time operations. Which is why travellers might also receive compensation if the train is late by over an hour.

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Financial Express quoted a senior IRCTC official saying,

“We are finalising plans to run the Delhi-Lucknow Tejas Express and one of the things that are under consideration is to give some compensation to passengers for train delays. The compensation can be in the form of some credit to their e-wallets or a concession for future travel etc.”

The tentative timings for the first route are a departure from Lucknow at 6:10 AM to reach New Delhi at 12:25 PM and the return ride from New Delhi at 4:30 PM to reach Lucknow at 10:45 PM. Isn’t that cool?

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