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We love giving gifts to ourselves. And most of the time, we order them online. We receive the delivery, open it slowly (savouring the moment) and finally catch a glimpse of what we ordered. But what if we don’t get what we paid for? Unacceptable! We’ve all experienced online shopping frauds at some point in our lives. But if someone said it happened to Sonakshi Sinha when she ordered from Amazon, would you believe it?
We wouldn’t have either. Until it actually happened. Sonakshi Sinha ordered INR 18,000 headphones on Amazon. She was expecting Bose ones but got a rude shock instead. The package didn’t seem tampered with on the outside. And according to the actress, Customer Care was no help at all.
This is her tweet
https://twitter.com/sonakshisinha/status/1072463812773711873
https://twitter.com/sonakshisinha/status/1072464334624829441
Generally, when this sort of thing happens, people get angry. They question the reliability of e-commerce websites. Second-guess their future orders and mostly express their dissatisfaction. A timely resolution is sought.
In this case, however, Twitter was feeling happy instead. WHAT? Yes, happy that it also happens to celebrities! A lot of people recounted similar experiences and the general feeling was of relatability rather than outrage.
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What about the aam aadmi?
Omg, If this happened with u then what would be happening with us🙄😞
— शिखा अग्रवाल (@ShikhaSanatani) December 11, 2018
2. What is this, Amazon?
@sonakshisinha the pain is REAL ! Look what I got instead of #oneplus6T, freaking dish soap !!! Don't expect too much from @amazonIN .. 20 days after rigorous investigation this is what they find out. Just saying do not get your hopes high.. shitty service from @AmazonHelp pic.twitter.com/Lca3AbFyzM
— Jyotsna Ahuja (@khatrijyotsna6) December 13, 2018
3. Good luck with that Shotgun Junior
@sonakshisinha Hmmm Goodluck pic.twitter.com/NvNH2zz34A
— Shrikant Waghmare (@shrkantwagh) December 13, 2018
4. #ShoppingFails
https://twitter.com/chaddha_shweta/status/1072743737237823489
5. This is hilarious
these look very uncomfortable ..how's the battery life ?
— José Covaco (@HoeZaay) December 12, 2018
6. No discrimination
Wonderfull..u hv shown the best example of no partially..u harras customer at the same level even being celebrity..excellent.
— Ashish (@iHeartThoarb) December 12, 2018
7. LOL
Lmao😆😆 this is bad but I can’t stop laughing 😆😆😆
— Pankaj (@punckaj) December 11, 2018
8. Khamosh!
Oh you better hear her @amazonIN nahi toh Bose ho jayega Khaamoshhhh!!!!
— Kunal dandwani (@kunaldandwani) December 11, 2018
9. Equality in frauds
Even celebrities are not spared .. Thanks for equality in scams @amazonIN @AmazonHelp
Now i know ,how you got richest @JeffBezos— AKIL👨🏽🔧 (@iamakilok) December 12, 2018
10. Bubble wrap is bae
Atleast you got the bubble wrap.😂
— Your Grace` ♡ (@FeRaLLLLLL) December 12, 2018
11. Oops
AH HA HA HA HA HA HA… LOL😂😂 pic.twitter.com/rwqmAOlFeF
— Vijayment ツ (@vijayment) December 13, 2018
12. Oh! The struggle of dealing with customer service *sigh*
This is scary…. you have recourse to twitter with millions of followers – imagine the plight of the common man
— Amit Sethi (@asethi28) December 11, 2018
13. Here’s a solution
@sonakshisinha this is shameful… although it still might work to cancel the noise… just hurl it at the source of the sound! 🤣🤣
— Believer (@ka_li_nd) December 11, 2018
This is what Amazon Help had to say
Uh-oh! This is unacceptable! Apologies for the recent ordering experience and the subsequent correspondence with our support team. Please share your details here: https://t.co/vIE01Lj9nJ, we'll get in touch with you directly. ^JC
— Amazon Help (@AmazonHelp) December 11, 2018
Still can’t believe this happened. Amazon India is sure to send a replacement since this tweet has gone viral. But it raises a pertinent question – Is online shopping reliable? If any of you has faced a similar issue, tell us about it.
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