Social media has its own ups and downs and lately, we have seen the best and worst of it. Today, let’s focus on the best. Just like an overwhelming number of people online supported struggling local sellers, an IPS officer took notice of a complaint by a student and resolved his issue quickly.
A student in Bhubaneshwar tweeted about how he travels to school via a particular public bus. His school starts at 7.30 AM. However, the bus he earlier used to take changed its timings to 7.40, for which he is facing trouble. He tagged IPS officer Arun Bothra in his tweet and asked him for help.
@CRUT_BBSR @arunbothra
Respected Sir,
I want to state that I am a student of MBS public school, Bhubaneswar. I use Mo Bus as my daily transportation means to go to school. Nowadays the timing of the buses are changed.— Sai Anwesh Amrutam Pradhan (@AnweshSai) January 8, 2021
@CRUT_BBSR @arunbothra
My reporting time at school is sharp at 7:30 AM. But unfortunately the first bus of route no-13 leaves at 7:40 AM from Lingipur. As a result I will be late for my school. And for this reason I am facing a lot of problems.— Sai Anwesh Amrutam Pradhan (@AnweshSai) January 8, 2021
@CRUT_BBSR @arunbothra
So I would be grateful to You if You kindly look into the matter and take some immediate action.Yours Truly,
Sai Anwesh A. Pradhan— Sai Anwesh Amrutam Pradhan (@AnweshSai) January 8, 2021
IPS Officer Arun Bothra immediately took action. He arranged for the bus timing to change to 7 AM just so that the boy isn’t late for school!
Dear Sai#MoBus moves with love of commuters like you. The timing of your bus will be changed from Monday. The first bus will start at 7 AM. You won't be late for school.
With affection from entire team of @CRUT_BBSR. https://t.co/kimd85bXIg
— Arun Bothra (@arunbothra) January 9, 2021
People online lauded the IPS Officer’s prompt action. Many expressed how if all administrators tended to issues this quick, citizens would live much easier lives!
No If & But
Decision on the Spot 🙏🙏Great Team Work 👌👌
— Suvendu Kumar Dash (@suvendu143) January 9, 2021
Kudos to u and ur team! This is called ‘addressing concerns of ordinary citizens’. More power to u and wish v have more such responsible n responsive officers running our administration.
— Niranjan Damle (@DamleNiranjan) January 9, 2021
That’s how you resolve an issue… swift and prompt…. lots of love and respect sir
P.S. : I’m from UP… still enjoying the positivity in the air of every nook and corner of my country— SAUMEN KUMAR MOULICK (@SAUMENKUMARMOUL) January 9, 2021
What a great way to start a day!! The system ACTUALLY does something for the people, on the basis of a tweet request, without going thru a 10 year file pushing process… Wah!
Well done, Sir 😊🙏🏼#KuchhBhiHoSaktaHai
— City of Joy (@CDMsays) January 9, 2021
That’s how me make the most of this social media platform. If govt officials starts resolving people’s complaint like this then surely life of many people will be easy.
— Gσʋιɳԃ Rαɯαƚ (@iam_GovindRawat) January 9, 2021
Extremely good precedence sir. This is what we call addressing the concerns genuinely.
The day when such response from higher ups like you becomes a norm, we’ll be much closer to an ideal administration system.
THANK YOU!!
— Sonu (@sonu_onshore) January 9, 2021
Kudos to IPS officer Arun Bothra for helping out the kid!